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G ET THE DETAILS
Thank you for choosing The Glow Plug Beauty Bar for your beauty and "me-time" needs!
In order to make your experience smooth and enjoyable, check out the frequently asked questions below to find answers to common questions about services and offerings.
If you still have any questions, please feel free to reach out directly, and I'll be more than happy to assist you. I can't wait for you to have The Glow Plug Experience! ✨
Do you want to know more? Don’t hesitate to get in touch!
FAQ & POLICIES
Are facial treatments OK for all skin types?
Yes, my facial treatments are customized to address various skin types and concerns. We'll analyze your skin and tailor the treatment accordingly.
Booking Fee
Yes, a booking fee, retainer, is required when booking appointments. This guarantees your spot and goes towards the total cost of your appointment.
*Booking retainers are non-refundable. However, they are transferable, once, if cancelled/rescheduled on time.
Cancellations
Please cancel appointments 48 hours in advance. Cancellations outside of this window will result in a complete loss of your booking fee.
I want to come with a friend...
No extra guests or children unless they're being serviced please.
Late Arrivals
Running late? After 15 minutes your appointment will be cancelled and you will not be able to be serviced that day.
Location
Located 5 minutes from North Riverside Park Mall
6716 16th Street
Suite C
Berwyn, IL 60402
New Clients !
Prepare to spend at least 5-10 mins on completing intake forms. If you arrive later than the starting time of your appointment, you are only taking time away from your full treatment.
No Shows
NO CALL NO SHOW will result in loss of retainer, no rescheduled appointment, and you will not be able to book in the future.
Parking
Yes, there is free street parking.
Shipping Info./Returns
Standard Shipping is 3-5 business days. Expedited Shipping is 1-2 business days.
You can also pick up product in the suite.
We are currently not granting any returns or refunds. All sales are final.
If you received an item that was damaged please email us at info@theglowplug.com
What payment methods are accepted?
- Cash. ApplePay. Venmo.
- Visa, MasterCard, Amex, Discover.